Responsible gambling

Responsible Gaming: A Comprehensive Resource

At Morongo Casino Resort & Spa, we prioritize responsible gaming practices to ensure that our players enjoy their experience without compromising their well-being. We've compiled a comprehensive resource to provide you with the necessary tools and information to maintain a healthy balance between entertainment and responsibility.

Self-Exclusion

If you feel that your gaming habits are negatively impacting your life, we encourage you to consider self-excluding from our platform. This feature allows you to block access to Morongo Casino Resort & Spa for a specified period or permanently. To initiate the self-exclusion process:

Visit our responsible gaming page and click on "Self-Exclusion."
Choose the duration of your exclusion: 6 months, 1 year, 5 years, or permanent.
Confirm your decision by clicking "Submit."

Deposit Limits

To help you manage your spending, we offer deposit limits that can be set for a day, week, or month. To adjust your deposit limit:

Log in to your account and go to the responsible gaming page.
Click on "Deposit Limits" and select the desired time period (day, week, or month).
Enter your new deposit limit and confirm.

Time-Outs

If you're concerned about the amount of time spent playing games, our Time-Out feature allows you to take a break from Morongo Casino Resort & Spa for 24 hours up to several weeks. To activate Time-Out:

Visit the responsible gaming page.
Click on "Time-Out" and select the duration (24 hours up to several weeks).
Confirm your decision by clicking "Submit."

Reality Checks

We provide reality checks that remind you of the time spent playing games, helping you maintain a healthy balance between entertainment and responsibility.

Cooling-Off Periods

If you're considering increasing access to gaming or adjusting existing limits, we require a cooling-off period before making any changes. This ensures that your decisions are made with clear intentions and not influenced by impulsive behavior.

External Resources

We believe in providing support beyond our platform's tools. If you need additional help managing your gaming habits, please visit the following external resources:

Problem Gambling Helplines (local and international)
Online Support Organizations
Provincial Exclusion Schemes

Remember, responsible gaming is a collective effort between us and our players. By working together, we can maintain a positive experience that prioritizes enjoyment while promoting healthy habits.

Please note: All changes to your limits or exclusions will only take effect after the designated cooling-off period has passed.

By utilizing these resources, you'll be well-equipped to enjoy Morongo Casino Resort & Spa responsibly and make informed decisions about your gaming habits.